FAQ & Site Info
Terms of Service1.once you make an order, it will take about 7- 12 working days to customize your costume by professional dressmaker. Complicated dress may need more than 15 days. If you need to attend a convention, please make sure you have enough time for preparing.
2.Because all the costumes are make-to-order. Some of the physical products and pictures have a bit off colour. And some have the mark of the mark pen but not obvious. Also please see understanding.
3.we cannt agree to ship back by dislike ,ill-fitting without the wrong measurement ,so pls remember this .if you really want to ship back ,pls pay the shipping cost .
4.we will follow your measurement what you showed or what you chose to make ,in order to avoid dely delivery ,will start to make the costume within 24hours after you finished the order .
5.Customs tariff and duties are not included in the price or postage and are the responsibility of the customer.